Terms of Service

These terms are between you and Drentova Group Ltd, a company registered in England and Wales under number 17519440, whose registered office is at 128 City Road, London, EC1V 2NX, United Kingdom.

They cover your use of Drentova Group Ltd and of any website, application or interface through which we make it available. Additional terms apply to paid plans (our Subscription Terms), to how you may behave on the service (our Acceptable Use Policy), and to personal data (our Privacy Policy). Where those conflict with these terms, the more specific document wins.

You must give accurate information when you register and keep it up to date. You are responsible for what happens under your account, including keeping your credentials secure and telling us promptly at [email protected] if you believe they have been compromised.

You must be at least 18 years old, or old enough to enter a binding contract where you live, to hold an account. If you register on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation.

You may use the service only for lawful purposes and in line with our Acceptable Use Policy, which forms part of these terms. In particular, you must not interfere with the operation or security of the service, attempt to access it other than through the interfaces we provide, or use it to store or transmit anything unlawful.

The service, its software, design, documentation and branding belong to Drentova Group Ltd or its licensors. We grant you a non-exclusive, non-transferable right to use the service in accordance with these terms for as long as your account is active. Nothing else is transferred.

Content you upload or create using the service remains yours. You grant us the licence we need to host, process, transmit and display it in order to provide the service to you, and for no other purpose.

You must not copy, modify, reverse engineer, resell or create derivative works from the service, except where that right cannot lawfully be excluded.

We work to keep the service available and to give notice of planned maintenance, but we do not guarantee uninterrupted availability unless a Service Level Agreement says otherwise for your plan. We may change or discontinue features; where a change materially reduces what a paid plan provides, we will give you notice and the option to cancel and receive a refund for the unused period.

You may stop using the service and close your account at any time.

We may suspend or terminate your access if you materially breach these terms or our Acceptable Use Policy, if we are required to by law, or if your account presents a security risk to the service or to other customers. Except where the breach is serious or we are legally obliged to act immediately, we will tell you first and give you a reasonable opportunity to put it right.

On termination we stop providing the service and delete or anonymise your personal data in line with our retention schedule, except where we are required to keep records — for example accounting records, which UK law requires us to keep for six years. You can export your data before you close your account, and we will help you do so on request for 30 days afterwards.

Nothing in these terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any liability that cannot lawfully be limited or excluded, including under the Consumer Rights Act 2015 where you are a consumer.

Subject to that, and to the fullest extent permitted by law, we are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity, loss of goodwill, or any indirect or consequential loss.

Subject to the same, our total liability arising out of or in connection with the service in any twelve-month period is limited to the greater of the amounts you paid us for the service in that period, and £100.

We are not liable for any failure to perform caused by something outside our reasonable control, including the failure of a network, hosting provider or other infrastructure we do not operate.

We may change these terms. Every version we publish is dated, and the date it took effect is shown at the top of this page. If you need a copy of an earlier version, ask us.

For a change that materially affects your rights or obligations, we give at least 30 days’ notice before it takes effect, by email to the address on your account or by a notice in the service. For a clarification, a correction, or a change required by law, we may publish the new version immediately.

If you do not accept a material change, you may cancel before it takes effect and we will refund any prepaid fees covering the period after cancellation. Continuing to use the service after a change takes effect means you accept the new version.

If any part of these terms is found to be unenforceable, the rest continues to apply. Our not enforcing a right does not waive it. You may not transfer your rights under these terms without our consent; we may transfer ours to a group company or to a buyer of the business, and will tell you if we do. These terms are the whole agreement between us about the service, and no one other than you and us has any right to enforce them.

These terms and any dispute arising out of them, whether contractual or not, are governed by the laws of England and Wales.

You and we agree that the courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the United Kingdom you may also bring proceedings in the courts of the part of the UK where you live.

Nothing in these terms affects your rights as a consumer under the law of the country where you live where those rights cannot be excluded by agreement.